Introduction
*Please note that the features available to you on the Lofty platform will vary depending on the package you have purchased. For any questions in this regard, please reach out to your assigned Customer Success Manager or our Support Team for more information.
Release Date
The release date for this feature is Monday, April 27, 2020.
Virtual Tour Requests
In order to provide site visitors/leads with additional options on the Lofty IDX websites, a new button will be made available on all listing pages to "Request Virtual Tour." The previous tour request button has been changed to "Request In-Person Tour."
Here is what the buttons look like on the website:
Depending on which button is clicked by the site visitor, this is how the different logs will be documented in the lead profile:
Both will trigger opportunity notifications. Please review Opportunities for more information on this topic.
Questions?
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <support@lofty.com>, by phone at 1 (855) 981-7557, or by chat with us through your Lofty CRM.
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