Note: Lofty is rolling out in stages. Depending on the version your account is on, some features or screens described in this article may look different or may not yet be available to you.
Introduction
The History tab in the Dialer is your log of past calls — who you reached, who you missed, and any voice messages left. Use it to follow up on missed connections and review outcomes.
Opening Call History
- In the left menu, click Dialer.
- Click the History tab.
Filtering the Log
- Use the Type filter to narrow by outcome: Accepted Calls, Missed Calls, Answered Calls, Unanswered Calls, or Voice Messages.
- Use the Date filter to limit the log to a time range.
Tip: Filter to Missed Calls to build a quick callback list for the leads you didn't reach.
Questions?
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at support@lofty.com, by phone at 1 (855) 981-7557, or by chat with us through your Lofty CRM.
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