Note: Lofty is rolling out in stages. Depending on the version your account is on, some features or screens described in this article may look different or may not yet be available to you.
Introduction
A call script is a pre-written talk track you follow during phone calls so your messaging stays consistent and on-point — useful for prospecting calls, follow-ups, and objection handling. You create scripts once in your Call & Text settings and pull them up while you're on a call.
Opening Call Scripts
- Click the Settings gear in the left menu.
- Under Communication, click Call & Text.
- Open the Call Scripts tab.
Reading the List
Each script is listed with:
- Name — how you'll recognize the script.
- Content — the script text.
- Actions — an edit icon and a delete icon for each script.
Creating a Script
- Click Add in the top-right corner.
- Give the script a Name and enter its Content.
- Save.
Tip: Keep separate scripts for your common call types — a buyer intro, a seller follow-up, an expired-listing outreach — so the right talk track is one click away during the call.
Questions?
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at support@lofty.com, by phone at 1 (855) 981-7557, or by chat with us through your Lofty CRM.
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