Introduction

Connecting your MLS to your IDX website is a critical first step when building your site. This process allows listings to display correctly and ensures your website stays up to date with MLS data.

Follow the steps below to successfully connect one or more MLSs to your website.

Step 1: Access the MLS Setup

1. In your CRM navigation bar, click the Content option and choose Website

2. In the Site List, click the SEO site you need to add the MLS to 

Navigate to the Listings tab and choose + Add New MLS 

Step 2: Select Your MLS

Search for your MLS by name.

Can’t Find Your MLS?

If your MLS does not appear in the dropdown list:

• Click the link at the bottom of the list to provide additional information.
• Our MLS Support Team will use this information to contact the MLS and work toward becoming a vendor.

Step 3: Enter Your MLS Membership Information

Once an MLS is selected, you’ll need to provide your membership details.

You can search for your membership using:

• MLS subscriber name
• Email address
• Agent ID

Alternative Option: Search by Listing

You may also identify your membership by entering:

• An active MLS listing that belongs to you
• MLS number or property address (if available)

The system will pull the associated agent information from the listing.

Step 4: Provide Required Details

To ensure a smooth application process, you’ll need to provide:

• Agent information
• Broker information
• Office information

Some fields may already be auto-filled based on the MLS data you provided.

Important Notes:

• Enter the best email address to reach you. This is where we’ll send updates or requests for additional information.
• Make sure your phone number does not include hyphens (ex. 8569566574)
• Your broker’s information is required, as your broker must also sign the application.
• Do not confuse broker information with brokerage office information—both are required and entered separately.

Step 5: Submit the Application

After clicking Submit, one of the following will occur:

Application Received

Your application is successfully submitted and under review.

Action Required

You may be required to:

• Download and sign PDF documents, or
• Follow instructions sent to your email.

In some cases:

• You may need to initiate the application directly with your MLS board.
• Forward any feedback or confirmation to our MLS Support Team.

All required instructions will be sent to your email—be sure to check it promptly.

E-Signature Required

If an agreement must be signed:

• The document will be emailed to you.
• Sign it via e-signature or PDF.
• Send the signed document back as instructed.

Step 6: Add Another MLS (Optional)

If you need to connect another MLS:

• Click + Add New MLS in the top-right corner.
• Repeat steps 2-5.

Step 7: Check Your MLS Application Status

After submission, you can monitor your MLS status in the CMS – Listings.

You can view the status and next required actions directly in Listings.

Where to Check:

• CMS Dashboard → Listings

Next Steps

Lofty manages four (4) types of MLS application processes: Agreement, Instruction, Online, and Vendor. These processes are designed to streamline your MLS applications and provide you with updates on their progress, as each MLS processes their application differently. Depending on the MLS you are applying to, you will go through one of the four processes.

Important Reminders

• Watch for emails from our MLS Support Team and your MLS board.
• Respond as quickly as possible to avoid delays.
• MLS approvals can take time, especially during the MLS review phase.

Questions?

If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <support@lofty.com>, by phone at 1 (855) 981-7557, or by a chat with us through your Lofty CRM.