Note: Lofty is rolling out in stages. Depending on the version your account is on, some features or screens described in this article may look different or may not yet be available to you.
Introduction
Templates are pre-designed starting points for your marketing pieces — postcards, emails, and newsletters — so you're never staring at a blank canvas. Content Studio ships a library of ready-made Lofty Designs, and you can save your own to reuse.
Opening Templates
In the left menu, go to Content Studio → Templates. Four tabs organize what's available:
- Lofty Designs — professionally designed templates provided by Lofty.
- My Templates — templates you've created or saved.
- Video Library — video templates.
- Email — email templates.
Finding a Template
- Use the type filters — All, Postcard, Email, Newsletters — to narrow the grid.
- Use Search or All Filters to find a specific design.
Each tile shows a thumbnail preview so you can scan for the right look.
Using a Template
Click a template to open it in the Content Studio editor, where you customize the text and images and then save or send it. Templates include merge fields — placeholders like #agent_name# and #agent_phone# — that automatically fill in your details when the piece goes out.
Creating Your Own Template
Click Create in the top-right corner to build a new template from scratch. Templates you make are saved under the My Templates tab for reuse.
Tip: Start from a Lofty Design and tweak it rather than building from scratch — you keep a polished layout and only change the parts you need.
Questions?
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at support@lofty.com, by phone at 1 (855) 981-7557, or by chat with us through your Lofty CRM.

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