Introduction

Most Lofty packages include a basic text package for every seat on an account. This article will show you how to set it up during the first time you log into Lofty.

If you are interested in upgrading to other packages or adding call features, you can refer to the steps in the following article: Add Call or Text Packages.

Steps

Once logged into Lofty, click on Settings > Communications > Call/Text > Info & Settings > My Numbers.

Click on "Select A Personal Number".

Choose your country code (only the U.S. and Canada are supported):

Enter your area code and then choose from the available numbers in that area code:

Once you have selected the number, click on the blue "Save" button to continue:

You should see a notification saying that it is processing. 

Once the system is done processing your Personal Virtual Number, the number you selected will appear under the Numbers block. 

More information on what can be adjusted on this page can be found in this article: Call/Text Package Settings. You can also refer to the articles in the Call/Text package section which is accessible at this link: Call and Text Packages.

Questions?

If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <support@lofty.com>, by phone at 1 (855) 981-7557, or by a chat with us through your CRM.