User Consent Disclaimer (Lofty AOS)

Introduction

When a visitor registers on your website, they must check a consent checkbox before submitting their information. This consent is required under 10DLC and TCPA regulations — it confirms the lead understands they may be contacted by you via text or phone call.

Lofty includes a default consent checkbox automatically. You cannot edit the default disclaimer text, but you can add up to 3 custom disclaimers alongside it.

The Default Disclaimer

By default, your registration pop-up includes a consent checkbox with standard language informing visitors that by registering, they consent to be contacted. The checkbox must be checked in order to complete registration.

You cannot edit the default disclaimer text. If you need specific legal language beyond the default, add a custom disclaimer (see below).

Adding Custom Disclaimers

To add a custom disclaimer:

1. In the CMS, go to Website > Settings > Lead Capture > Disclaimer.
2. Under the Custom Disclaimer section, click + Add a new disclaimer.
3. A text box opens — enter your custom disclaimer text.
4. Save your settings.

Each custom disclaimer appears on the registration pop-up with its own checkbox. Visitors must check all checkboxes to complete registration.

You can add up to 3 custom disclaimers.

Tips

• Don't leave the custom disclaimer field blank. If you add a disclaimer, ensure the text is complete and accurate — blank or placeholder disclaimers can confuse visitors and may have legal implications.
• Work with a compliance advisor for custom language. If you're adding jurisdiction-specific consent language (GDPR, state-level privacy laws), have it reviewed by a legal or compliance professional before publishing.
• Keep disclaimer text concise. Long consent text discourages registration completion. Link to a full policy page for detailed terms rather than embedding them in the pop-up.

Frequently Asked Questions

Can I remove the default consent checkbox entirely? No. The default consent checkbox is required for 10DLC and TCPA compliance and cannot be removed.

Can I change the default disclaimer text? No. The default text is fixed. To add your own language, use the custom disclaimer fields.

Does the consent captured here affect texting and calling leads from the CRM? Yes. The consent checkbox is tied to 10DLC compliance for SMS. Always refer leads captured this way as having consented to contact via the registration process.

Questions?

If you have any questions regarding this topic or any others, please reach out to our Support Team via email at support@lofty.com, by phone at 1 (855) 981-7557, or by chat with us through your Lofty CRM.