Introduction

Lofty is transitioning all users to the new Lofty AOS experience. During the rollout, you can switch back to Lofty Classic at any time — your data, leads, and settings stay exactly the same in both views.

Note: This switch option is temporary. Once the rollout is complete, all users will be on Lofty AOS and Lofty Classic will be retired.

• How to switch from Classic to AOS
• How to switch from AOS to Classic

Good to know

• The switch option is temporary. It's available only while the rollout to Lofty AOS is in progress. When the rollout ends, Lofty Classic will be retired and all accounts will use Lofty AOS.
• Nothing is lost in the switch. Your leads, tasks, Smart Plans, and account settings are shared between both experiences — switching only changes the interface, not your data.
• You can switch as often as you want during the rollout period.

How to switch from AOS to Classic

1. In Lofty AOS, click your profile photo in the bottom left-hand corner of the screen.
2. In the menu that opens, select the option to switch to Lofty Classic.
3. The interface will reload and you'll be back in Lofty Classic.

How to switch from Classic to AOS

*note: this switch will only be visible when your account has been added to the AOS rollout. 

1. In Lofty Classic, click the AOS icon in the bottom right-hand corner of the screen.
2. In the menu that opens, select the option to switch to Lofty AOS.
3. The interface will reload and you'll be back in Lofty AOS.

Questions?

If you have any questions regarding this topic or any others, please reach out to our Support Team via email at support@lofty.com, by phone at 1 (855) 981-7557, or by chat with us through your Lofty CRM.