Introduction
This article outlines some of the differences found in Enterprise accounts when compared to the team products currently active in Lofty. Be aware that most features are the same at the Enterprise level as they are in the team products so it would be advisable to review the following articles to understand how the logic works for these features at the team level.
Summary
Website Types
There are multiple website products within the Enterprise website structure. Each is outlined in detail below.
Growth Group Website
This is one website at the top level of the Enterprise product.
- Site Owner: Company Owner
- Site Level: Company
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Site Type: Full Site
- Has full customization access
- All website features are enabled
- Must go through individual MLS applications to get data connected
- Cost: Included in New Enterprise purchase
Basic Group Website
- Site Owner: Office Owner
- Site Level: Office
-
Site Type: Full Site
- Has full customization access
- All website features are enabled
- Must go through individual MLS applications to get data connected
- Cost: $99/month/group website
- Is not a required website
-
You cannot have multiple websites.
Growth Agent Website
- Site Owner: Office Members, Company Members--aka "Agents"
- Site Level: Agent
-
Site Type: Full Site
- Has full customization access
- All website features are enabled
- Must go through individual MLS applications to get data connected
- Cost: $49/month/agent website
- Is not a required website
- Can upgrade to a Basic Group website
-
you cannot have multiple websites.
Agent Subdomain
- Site Owner: Office Members, Company Members--aka "Agents," Office Owner (unless they already have a Basic Group Website)
- Site Level: Agent
-
Site Type: Subdomain Site
- Has limited customization and feature access (see Agent Subdomains)
- Carbon-copy of the parent website
- Does not need to go through individual MLS applications--data is borrowed from a parent website
- Must be a third-level domain
- Cost: Included at no extra charge in the package
- The parent website can be a Basic Group Website or a Growth Group Website.
-
You cannot have multiple websites.
Purchasing Websites
To purchase a Basic Group Website or a Growth Agent Website, navigate to the Lofty Marketplace > IDX Website > Select Agent Website or Basic Group Website. The system will walk you through the steps to purchase this type of website. You can purchase for yourself (if you do not already have a website) or you can purchase for someone under your office organization.
Site List
To access your site list, log into your CRM and then click Website on the top menu:
Here, you will be presented with a list of the websites to which you have access. This will vary based on permissions, but if you are the Company Owner/Admin you will be able to see all websites and if you are an Office Owner/Admin then you will see all websites within that office.
Moving or Deleting Users
Because websites are associated with specific user accounts/seats, moving users between groups (see Enterprise Organization and Hierarchy Overview) can result in required changes for the websites. Below, the logic is outlined for the scenarios that might occur from the perspective of either (1) the Office Owner or (2) an Office Member/Agent.
Essentially, the question being addressed here is: "What will happen with the Office Website or Agent Subdomains when we delete or move users?"
(1) Office Owner & Office Website
The logic below explains what will happen when editing an Office Owner's account and their Office Website.
(a) Deleting an Office Owner's Account
Scenario 1
Other members of the office do not have a website associated with their accounts which means one of them can take over the Office Website.
A drop-down list will be available to change the owner of the Office Website and choose from those who do not already have a website tied to their account (only one website per seat).
If the one paying for the Office Website is the Office Owner, the bill for that Office Website ($99/month) will be changed to the Company Owner's billing account.
Scenario 2
All members of the office already have a website associated with their accounts which means no one can take over the Office Website.
The Office Website will be deleted when the Office Owner is deleted.
(b) Moving an Office Owner to another Office
This can be done via Settings > Profile or Organization Hierarchy.
Scenario 1
Other members of the group do not have a website associated with their accounts which means one of them can take over the Office Website.
A drop-down list will be available to change the owner of the Office Website and choose from those who do not already have a website tied to their account (only one website per seat).
If the one paying for the Office Website is the Office Owner, the bill for that Office Website ($99/month) will be changed to the Account Owner's billing account.
Scenario 2
All members of the office already have a website associated with their accounts which means no one can take over the Office Website.
A prompt will be made available that can be used to add an office member that does not have their website.
(2) Office Member/Agent & Agent Subdomain
The logic below is what will happen when editing a Group Member/Agent's account. It explains what will happen to their Agent Subdomain.
(a) Moving an Office Member/Agent to another Office
Scenario 1
The agent who is being moved already has an Agent Subdomain that is associated with and syncing from the Office Website and the destination office has an Office Website as well.
The current Agent Subdomain will be deleted and the system will create a new Agent Subdomain based on the destination Office Website.
Scenario 2
The agent who is being moved already has an Agent Subdomain that is associated with and syncing from the Office Website and the destination office does not have an Office Website set up.
The current Agent Subdomain will be deleted when the user is transferred to the new office.
Scenario 3
The agent who is being moved already has an Agent Subdomain that is associated with and syncing from the Growth Group Website.
No changes will take place to the Agent Subdomain.
Scenario 4
The agent who is being moved has an Agent Website that is paid for by themselves or the Company Owner/Admin.
Neither the ownership nor the responsible party to pay for the Agent Website will be changed.
Scenario 5
The agent who is being moved has an Agent Website that is paid for by the Office Owner.
The party responsible for paying for the Agent Website will be changed to be the Company Owner.
Questions?
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <support@lofty.com>, by phone at 1 (855) 981-7557, or by chat with us through your Lofty CRM.
Related terms: Company Site, Office site, enterprise website, Growth Group Website
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