Introduction

The Lofty mobile app assistant is a voice summoned assistant that will help your reach the full potential of the tools available in your Lofty mobile app. 

Note: This feature is currently being beta tested, and you may encounter some latency. Please reach out to our support team to request access to the Lofty mobile app assistant.

Summary

• Summoning the Assistant
• What Can the Assistant Do?

Summoning the Assistant

To summon the Lofty mobile app assistant, you must first enable the assistant in the mobile app settings. You will also need to enable microphone permission to use the Lofty mobile app assistant.

Once these permissions have been granted, summon the assistant by saying "Hey Lofty". 

The mobile Lofty assistant can be turned on or off in the Lofty app settings. If the assistant is disabled, the "Hey Lofty" command will not summon the assistant.

What Can the Assistant Do?

Call a Lead

Let the assistant know which lead you would like to call by saying "Hey Lofty, call Lead Name". If multiple leads are found, the assistant will clarify which one you would like to call.

After acknowledging which lead you want to call, the assistant will connect the call. The call can be made using VOIP, bridge, or your cell phone.

Text a Lead

To text a lead, say "Hey Lofty, text Lead Name". First the assistant will provide all of the leads who matched your description. After selecting the correct lead, draft your text message to the lead.

Add a Note

Say "Hey Lofty, leave a note on Lead Name" to add a note to a lead's profile. The assistant will redirect you to the lead's detail page and will leave the note on that lead's detail page.

Search Notifications and Calendar Events

• "Hi Lofty, I just got a message, what's the message about?"
• "Do I have any tasks today?"
• "Show me all my appointments coming up this week."
• "Who needs to be contacted today?"

Advanced Lead Searches

• "I'm searching for the phone number 855-981-7557."
• "Hi Lofty, do I have any new buyer leads today?"
• "Which clients are most likely to sell this month?"
• "Please show me any client looking for a condo above $1 million."

Lofty Product Instructions and Settings

• "Lofty, could you describe the best way to use you?"
• "How to create a property alert?"
• "Would you please turn on the AI Assistant recommendation feature?"

Note: The Lofty mobile app assistant has a limit of 50 interactions per hour. Once you have hit your limit of 50 interactions in one hour, the assistant will turn off until the hour has elapsed.

Questions?

If you have any questions regarding this topic or any others, please contact our Support Team via email at <support@lofty.com>, by phone at 1 (855) 981-7557, or by chat with us through your Lofty CRM.